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Support

Email support.pickfolio.us@gmail.com. We reply within two business days.

Common questions

Why can’t I edit a pick?

Picks lock when you post them, which is what makes your record count. If one was graded incorrectly, email us with a link to it.

When is a pick graded?

Automatically once the game ends or the market settles. That’s usually within minutes, but it can take longer for markets that settle slowly.

How do I cancel a subscription?

Go to Settings, or email us and we’ll cancel it for you. You keep access until the end of the current billing period.

How do I get paid as a creator?

Connect a Stripe account from your dashboard. Payouts go to that account on Stripe’s schedule.

How do I delete my account?

Email us from the address on your account.

Report a problem

For bugs, abuse, or content that breaks our Terms, email us with a link or screenshot.